We understand that renting a car can come with various questions, and we want to make your experience as smooth and enjoyable as possible. In this section, you’ll find answers to frequently asked questions about our rental services, including the booking process, age requirements, insurance options, and more.
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Frequently asked questions
How to find us?
Often, customers have questions about the car pick-up location, so we are happy to answer!
- In Riga Airport, we are located in Arrival Hall E.
- In Vilnius airport we are located at parking P4, car rental centre.
- In Kaunas airport we are located in car rental centre, next to main airport building.
- In Klaipėda railway station we are located in main train station building.
- In Palanga airport we are located at the arrival hall.
What should I do before I start using rental car?
First of all – thank you for deciding to go on a trip with a rental car from TopRent. And we’d recommend to take some time to get acquainted with the car you will be using:
Check the type of fuel type: it will be stated in the contract, marked on the key fob and indicated on the cap of the fuel tank.
Learn how to control the headlights and parking brake, how to turn on the radio.
Adjust seats, mirrors, steering wheel position.
You can take photos of the car before picking it up and once again before returning it, so that at the end of the car rental period there are no misunderstandings about the condition of the rented car.
Fasten your seat belt and we wish you a safe and pleasant trip!
And before you decide which car rental company to choose, we recommend to read what cheap car rental could mean and what may be hidden, if the car rental company is not reliable and honest.
Can I rent a child car seat?
We understand your need to travel with your family and children and we are making sure that your travels are safe, so we can offer seats for children according to age: a seat-cradle for children from 0 to 4 years (or from 0 to 18 kg) and a booster seat for children from 4 to 12 years. You can choose the seats during the reservation.
Do I need a credit card to make online booking?
The credit card is not required to make online booking. You will only pay for the rental car when you pick up the car. We are not charging for anything in advance and thus the credit card details are not needed for booking a rental car online. Book your car now.