Ātra un vienkārša auto noma katram ceļojumam

When arriving to collect the car, we were told it was parked in the P1 parking area. After searching and not finding it, we went back to the office, but they sent us to the same parking area again. After another full walk around, the car was still nowhere to be found. Only after returning again did they tell us the car might be in another parking area located around 15 minutes away on foot.After finally picking up the car and driving only around 6 km home, the fuel gauge had already noticeably dropped, even though we were told the fuel tank was full.To make matters worse, after returning the car I received an email claiming there was a small scratch and they charged me €180 for it. The “scratch” looks more like something drawn with chalk rather than actual damage. When I asked them to provide video evidence, they started ignoring my requests and only kept repeating that the damage had already been confirmed.Avoid this company. Show less

Absolutely horrible experience with this company. I got scammed and left with no vechicle to start our family holidays in Kaunas. Me and my 2 little boys got stuck for 1 hour waiting to collect a car. Later, when I finally got to the counter, I was refused a car hire even when I got all required documentation and followed all terms and conditions. "Toprent" agent made up a new requirement for the driving licence must not to expire in the next 6 months. Agent refused to issue the car or offer alternative solution. All this caused huge amount of stress and financial loss to me and my family. I do not recommend the Toprent, take care. Show less

Amennyi rossz értékelést olvastam féltem egy kicsit miután megkötötték a korrekt árú bérleti megállapodást. Vettünk házzá természetesen biztosítást is. Eddig a folyamat online zajlott, közvetítő vagy köztes fél (pl booking) bevonása nélkül. Mikor átvettük az autót az ügyintéző korrekt volt. Semmi negatívat nem tudok mondani. Jelezte hogy a biztosítás amit vettünk mi előre alap szintű, célszerű lenne szintet emelni. Ha ezt megtesszük, akkor q kaució sem 300€, csak 100€, illetve kár, baleset esetén így az önrész 0€. Előre elmondta azt is, hogy a kaució csak 30 nap után fog visszajönni. Megvettük. Illetve ha nem akarjátok az autót takarítani,erre is lehetőség van 15€ ellenében. Az autón voltak apróbb sérülések, de ezt az átvételi lapon előre jelezték. (Lásd kép, semmi komoly). Az autó visszavétele is egyszerű volt. Az egy csillag levonás csak a nehézkes megtalálhatóság miatt van. Szóval nekem összességében pozitív a benyomásom a srácokról. Show less

The person working there is of questionable mental state. Very arrogant for no reason, absolutely no chance of having your questions answered. Contradicts himself, says it's up to the rental broker to decide whether debit cards are accepted. To get our money back we had to communicate with the broker (rentalcars.com), who told us to go back to the office so we could have a call over the speaker. When I came back to the office and mentioned a refund he quickly got angry, basically kicked me out, locked the office and disappeared. During this time other customers came and left. As a customer I've never been treated so bad because I'm never confrontational when solving issues. On the other hand when I called Toprent's central office they were reasonable in answering my questions.Avoid this place like the plague. 4 hours and 70 EUR wasted. Show less

Super smooth experience with TOPrent. I fly to Lithuania often for work, and this time I landed very late at midnight in Kaunas, but the staff was still there waiting for me at the airport with the keys ready. The girl who helped me was very friendly and explained everything clearly.The whole process was easy, fast, and stress free. Their prices were also better than other rental companies I’ve used before for the same car category.Everything was perfect. Highly recommend TOPrent if you’re visiting Lithuania and need a reliable rental car. Definitely renting from them again on my future trips. Show less

Pliusai:-Nuomos punkto vaikinukai tikrai šauniai atlieka savo darbą yra labai paslaugūs, atsakantys į visus klausimus ir maloniai bendraujantys-Greitas dokumentų patikrinimas, mašinos atsiėmimas ir pridavimas.-Nuomavausi kelis kartus iš šios kompanijos. Mašinas gavau tvarkingas ir švarias.Minusai:-nėra nurodyta informacija, kad TopRent randasi Enterprise kompanijoje. (Visą šią informaciją radau tik per žmonių komentarus).-ĮSPĖJIMAS! Ši kompanija reikalauja kreditinės kortelės. Priima tik VISA ir MasterCard. Show less