TOP RENT - You deserve the best!

Update for below: they have finally refunded me after more than 4 month and only when this review went viral. For that reason I am not taking it down nor changing my rating to make other people aware and more vigilant. Updating my review as this company has just mocked me in mid day light. I have rented again as had a good experience before. Little did I know. I needed to extend my stay so I rang to extend rent. They had no problem with that but I later realised I needed insurance too which was not included with extension. I rang again to hold with the rent. Then I found that renting as new account is more cost efficient and insurance included than extending so I returned vehicle on time frame. However I was told that money already been deducted from my card for extension and they told it will be refunded. I have presented them with all documentation that car was returned. After long communication they have admitted the mistake and promised that refund will be issued. As of today is almost 4 month but no money received. Be aware as they are quick to take your money but no refunds. Show less

Labai sauni imone, labai patogus uzsakymo budas, net ir paskutine minute. Ne pirma karta naudojuosi ir visada labai patenkina aptarnavimu. Komanda labai paslaugi, efektingai paaiskina ir net padeda suderinti, bet kokius pokycius. Siuo kartu mane aptarnavo Marius. Puikus komandos narys. Aciu labai! Patariu visiems ieskanties automobiliu nuomos Lietuvoje pasinaudoti sios kompanijos paslaugomis. Show less

Leider muss ich sagen, dass sogar 1 Stern zu viel für diese Firma ist. Insgesamt war ich anfangs ganz zufrieden mit dem Service, bis ich etwa 5 Monate nach der Anmietung meines Autos eine E-Mail von ihnen erhielt. Darin wurde mir mitgeteilt, dass sie mir 150 Euro abziehen, weil ich angeblich einen Strafzettel erhalten habe – was definitiv nicht stimmt.Es scheint, als würden sie auf diese Weise versuchen, ihr Geld zu verdienen, und das ist sehr schade. Ich kann diese Firma daher nicht empfehlen. Show less

I rented a car from TopRent, booked through a third-party provider, from 14–22 February 2026. Their office is located inside the airport, and the car park is only a 3–5 minute walk away.The pick-up process itself was straightforward. However, as I arrived an hour early, I was asked to wait until my scheduled rental start time. When I returned at the correct time, there was a queue, which meant I had to wait a further 45 minutes.Aside from the waiting time, everything was excellent. The car was great, and the drop-off process was quick and easy, with a staff member present in the car park. Some customers may be charged €15 for cleaning on top of the rental fee, which I think is reasonable.Overall, I had no problems at all and would happily rent from them again. Show less

Det er et rent fusk selskab, en tredje part udlejer, som tjener penge på at narre folk. Selvom man køber forsikring, den dækker ikke noget, selskabet er ikke tilgængelig telefonisk eller fysisk. Udlejning selskabet er også interesseret at tjene penge på alt - du skal vaske og gøre bilen rent inden returnering, personale virkelig uprofessionel og taler ned til folk. Hold jer væk! Show less

I was happy for more then 5 years until now.In the middle of my holiday rental time start noise when braking I checked my self anwas in very low condition brake pads and disc, how they can rent a cars in this condition I could kill my self , because of them also gear box noising when start engine or switch off on arrival pick up the car I was booked for manual gearbox car , but they haven't got in stock!! and lastly they charge me for fuel missing!Never back again and not recommend this rental company! Show less

The worst rent company ever, the guy that is sitting there is worthless and rude. They not taking american express cards but they writte it in the end of 500 pages with small letters which is one of the most important things in renting a car. The guy that was there instead of trying to help or offering some solutions making rude comments and saying that its not his problems. If you so dont love your job maybe just quit. Show less