RENT - You deserve the best

Automobilio nuoma praėjo sklandžiai, tačiau buvau informuotas, kad mano vairuotojo pažymėjimo galiojimas yra per trumpas, nors vėliau neradau tokio reikalavimo paskelbtose nuomos sąlygose. Dėl to teko pirkti papildomą draudimą. Šiuo metu laukiu TopRent paaiškinimo dėl šios situacijos.The rental process was generally smooth. However, I was informed that my driving licence validity was not sufficient, although I could not find such a requirement in the published rental terms. As a result, I had to purchase additional insurance. I am currently waiting for TopRent's clarification regarding this matter. Show less

Jei norit likti be automobilio mažiau nei 24 valandas prieš - rinktinės juos:)Labai nusivyliau TOPRENT paslaugomis ir aptarnavimu. Penktadienį rezervavau automobilį, gavau patvirtinimą, o šeštadienį sulaukiau skambučio, kad savaitgalį atsiėmimas iš Kauno stoties negalimas. Man buvo pasiūlyta atsiimti automobilį Kauno oro uoste. Paaiškinau, kad man tai netinka, tačiau siūliau sumokėti papildomai, jei automobilis būtų pristatytas į mano nurodytą vietą, tačiau vadybininkė atsisakė bet kokio kompromiso.Paprašius kompensuoti kelionės išlaidas arba pritaikyti nuolaidą užsakymui, vadybininkė pažadėjo perskambinti, tačiau taip ir nesulaukiau atsakymo. Po 3,5 val. gavau laišką į el. paštą su pranešimu, kad rezervacija atšaukta.Labai nuvylė neprofesionalus požiūris ir atsakomybės vengimas. Ne tik neišsprendė problemos, bet ir sugadino savaitgalio planus. Nerekomenduoju. Show less

When i fly back home always using Top Rent. Good service and great cars. So far no issues and communication was clear. Prices…..everyone wants to get cheaper but what you pay what you get. Cars newer disappointed me. Clean low milages top spec. Hope in future they will add loyalty discounts. But overall will recommend and use again! Thanks Show less

Car in great condition. HOWEVER they a cheeky bunch: You have to pay extra 15 euros, else you have to bring the car back professionally cleaned! Never heard anything like this before. You will have to pay extra upon collection. PLUS they don't give you the car documents, only the rental contract "in case the car gets stolen" (???). We got stopped twice by the police who said this is not acceptable. This could cause you trouble expecially if you cross into the other Baltic states as they stop most cars crossing the border. Show less

Never book with these guys. Told me via phone that I could pay the depoid with debid card. Ones there it wasnt possible. To rent the car they told me to take the most expensive insurance pack (100 euro or so) and after I could do the deposid by depid card. Now more then a month later I am still waiting to get the deposid back. But they always have other excuses. Very bad company. Also unfriendely and slow workers at the pick up. Show less

No tenían el coche manual que había contratado con Booking, decía el dependiente que solo tenía automático.No me llevé el coche que yo no había contratado. Fui tratado con falta de respeto por un impresentable. En fin...gentuza te puedes encontrar en cualquier lugar. Show less

The car rental experience was fine, but a week after the rental, I received an email saying we'd been fined. The email didn't include the actual fine; instead, it was an invoice from this company, TOPRENT, which doesn't verify the fine's authenticity. We replied to the email asking them to send us the police report, but they flatly refused. This leads us to believe we've been scammed and charged for the fine to make extra money. The money was taken directly from my bank account without any recourse. I absolutely do not recommend this company. Show less

Great price for the rental. However, I was not aware that the keys had to collected from Enterprise stall. The lady at the counter helped me with my insurance as I had bought the wrong policy through Ryanair.Overall, great customer service and quality of cars. Show less