RENT - You deserve the best

Worst customer service, you can get the young lady at the counter was rude tried to scam me with selling extras when i dont need them. And her words was your private insurance means nothing to us, and if you don’t want the car just leave. Please reach out to as i would like to put formal complain against one of your staff members, incident happened Friday 5th of December at 1pm Kaunas airport. Show less

Leider muss ich sagen, dass sogar 1 Stern zu viel für diese Firma ist. Insgesamt war ich anfangs ganz zufrieden mit dem Service, bis ich etwa 5 Monate nach der Anmietung meines Autos eine E-Mail von ihnen erhielt. Darin wurde mir mitgeteilt, dass sie mir 150 Euro abziehen, weil ich angeblich einen Strafzettel erhalten habe – was definitiv nicht stimmt.Es scheint, als würden sie auf diese Weise versuchen, ihr Geld zu verdienen, und das ist sehr schade. Ich kann diese Firma daher nicht empfehlen. Show less

Great price for the rental. However, I was not aware that the keys had to collected from Enterprise stall. The lady at the counter helped me with my insurance as I had bought the wrong policy through Ryanair.Overall, great customer service and quality of cars. Show less

Be careful when you sign the documents before taking a car for rent because you are signing that if you violate the traffic rules some unheard of company Admita will charge you not only a fine but another €50 on top... and I don't know for what.Since it is very easy to commit a violate in Lithuania, especially if you come from another country where the rules are different, you may have considerable losses. This company Admita fines you more than the police fine.For example: for wrong parking a fine is €15 but you will pay €65 . €50 will take from your card extra because you are signed. :(Choose rental companies carefully! Show less

I got a brand new car from them with 16,000 km on the clock. mini suv There was no problem, I was happy with that car for 2 weeks. Very pleasant and consistent service. This is not the first time I rent a car from this company. And I'm very glad that he found me a nice car, thank you very much Show less

Labai sauni imone, labai patogus uzsakymo budas, net ir paskutine minute. Ne pirma karta naudojuosi ir visada labai patenkina aptarnavimu. Komanda labai paslaugi, efektingai paaiskina ir net padeda suderinti, bet kokius pokycius. Siuo kartu mane aptarnavo Marius. Puikus komandos narys. Aciu labai! Patariu visiems ieskanties automobiliu nuomos Lietuvoje pasinaudoti sios kompanijos paslaugomis. Show less

The worst rent company ever, the guy that is sitting there is worthless and rude. They not taking american express cards but they writte it in the end of 500 pages with small letters which is one of the most important things in renting a car. The guy that was there instead of trying to help or offering some solutions making rude comments and saying that its not his problems. If you so dont love your job maybe just quit. Show less

Jei norit likti be automobilio mažiau nei 24 valandas prieš - rinktinės juos:)Labai nusivyliau TOPRENT paslaugomis ir aptarnavimu. Penktadienį rezervavau automobilį, gavau patvirtinimą, o šeštadienį sulaukiau skambučio, kad savaitgalį atsiėmimas iš Kauno stoties negalimas. Man buvo pasiūlyta atsiimti automobilį Kauno oro uoste. Paaiškinau, kad man tai netinka, tačiau siūliau sumokėti papildomai, jei automobilis būtų pristatytas į mano nurodytą vietą, tačiau vadybininkė atsisakė bet kokio kompromiso.Paprašius kompensuoti kelionės išlaidas arba pritaikyti nuolaidą užsakymui, vadybininkė pažadėjo perskambinti, tačiau taip ir nesulaukiau atsakymo. Po 3,5 val. gavau laišką į el. paštą su pranešimu, kad rezervacija atšaukta.Labai nuvylė neprofesionalus požiūris ir atsakomybės vengimas. Ne tik neišsprendė problemos, bet ir sugadino savaitgalio planus. Nerekomenduoju. Show less