RENT - You deserve the best

Very poor service, I will never again use this company. Landed, office closed, 10 min to get through to someone on the phone, was told staff are on the way, waited half an hour still - no one, called again, 10 min on hold yet again, someone picked up the phone to tell me staff is there and maybe I went somewhere else, told I was in front of the office, then told to go to enterprise car rental and someone would help, waisted time waiting and misinformed 45min unnecessary after what was a long day of travel already . Show less

Rented a Car from Toprent with a child seat for a family holiday. I was offered a broken seat, when I refused I was offered a seat that was the incorrect size and very dirty. Eventually had to borrow a seat from another company. I won't be using them again. Show less

No aparece por ningún lado el mostrador, y cuando por fin te enteras por Google Maps que es el mismo que enterprise rent-a-car, tardan muchísimo en atender a los cuatro que están delante. Después de haber recorrido dos veces el tramo lleno de nieve y helador del aeropuerto a la zona de alquiler de coches. Última vez. Show less

I rented a car from TopRent, booked through a third-party provider, from 14–22 February 2026. Their office is located inside the airport, and the car park is only a 3–5 minute walk away.The pick-up process itself was straightforward. However, as I arrived an hour early, I was asked to wait until my scheduled rental start time. When I returned at the correct time, there was a queue, which meant I had to wait a further 45 minutes.Aside from the waiting time, everything was excellent. The car was great, and the drop-off process was quick and easy, with a staff member present in the car park. Some customers may be charged €15 for cleaning on top of the rental fee, which I think is reasonable.Overall, I had no problems at all and would happily rent from them again. Show less

Bendra patirtis su „TopRent“ buvo gera. Automobilis buvo techniškai tvarkingas, važiavo sklandžiai, o nuomos procesas buvo paprastas. Darbuotojai buvo mandagūs ir profesionalūs.Tačiau buvo ir keletas dalykų, kuriuos būtų galima patobulinti. Automobilio atsiėmimo metu teko laukti beveik valandą, nes kurį laiką prie aptarnavimo stalo nebuvo darbuotojo. Taip pat automobilio langai ir veidrodžiai galėjo būti nuvalyti kruopščiau – jie atrodė tik nuplauti vandeniu.Nepaisant šių trūkumų, bendra patirtis buvo teigiama, todėl tikėtina, kad ateityje vėl rinkčiausi „TopRent“ paslaugas. Show less

Leider muss ich sagen, dass sogar 1 Stern zu viel für diese Firma ist. Insgesamt war ich anfangs ganz zufrieden mit dem Service, bis ich etwa 5 Monate nach der Anmietung meines Autos eine E-Mail von ihnen erhielt. Darin wurde mir mitgeteilt, dass sie mir 150 Euro abziehen, weil ich angeblich einen Strafzettel erhalten habe – was definitiv nicht stimmt.Es scheint, als würden sie auf diese Weise versuchen, ihr Geld zu verdienen, und das ist sehr schade. Ich kann diese Firma daher nicht empfehlen. Show less