RENT - You deserve the best

Jei norit likti be automobilio mažiau nei 24 valandas prieš - rinktinės juos:)Labai nusivyliau TOPRENT paslaugomis ir aptarnavimu. Penktadienį rezervavau automobilį, gavau patvirtinimą, o šeštadienį sulaukiau skambučio, kad savaitgalį atsiėmimas iš Kauno stoties negalimas. Man buvo pasiūlyta atsiimti automobilį Kauno oro uoste. Paaiškinau, kad man tai netinka, tačiau siūliau sumokėti papildomai, jei automobilis būtų pristatytas į mano nurodytą vietą, tačiau vadybininkė atsisakė bet kokio kompromiso.Paprašius kompensuoti kelionės išlaidas arba pritaikyti nuolaidą užsakymui, vadybininkė pažadėjo perskambinti, tačiau taip ir nesulaukiau atsakymo. Po 3,5 val. gavau laišką į el. paštą su pranešimu, kad rezervacija atšaukta.Labai nuvylė neprofesionalus požiūris ir atsakomybės vengimas. Ne tik neišsprendė problemos, bet ir sugadino savaitgalio planus. Nerekomenduoju. Show less

Great price for the rental. However, I was not aware that the keys had to collected from Enterprise stall. The lady at the counter helped me with my insurance as I had bought the wrong policy through Ryanair.Overall, great customer service and quality of cars. Show less

rien n'est marqué dans les conditions.N'essayez même pas de louer une voiture si vous avez une carte de débit et non crédit car ils vous facturons 20 euros d'assurance.Si vous êtes jeunes conducteurs rajoutez 38 euros de frais. J'accepte le fait d'avoir des frais supplémentaires mais lorsque ils sont pas marqués dans les conditions de ventes j'estime que c'est du vol. Ce pays est un pays d'escroc voleurs fuyez à tout prix !!!! Show less

Updating my review as this company has just mocked me in mid day light. I have rented again as had a good experience before. Little did I know. I needed to extend my stay so I rang to extend rent. They had no problem with that but I later realised I needed insurance too which was not included with extension. I rang again to hold with the rent. Then I found that renting as new account is more cost efficient and insurance included than extending so I returned vehicle on time frame. However I was told that money already been deducted from my card for extension and they told it will be refunded. I have presented them with all documentation that car was returned. After long communication they have admitted the mistake and promised that refund will be issued. As of today is almost 4 month but no money received. Be aware as they are quick to take your money but no refunds. Show less

Good price, nice car, close location to airport kaunas (no shuttle, just a short walk). Friendly staff. Didn’t like the extensive extra list and felt ripped off by the 15€ „mandatory cleaning costs“. All these questions and payments make the checkin slow Show less

No tenían el coche manual que había contratado con Booking, decía el dependiente que solo tenía automático.No me llevé el coche que yo no había contratado. Fui tratado con falta de respeto por un impresentable. En fin...gentuza te puedes encontrar en cualquier lugar. Show less

Warning: Avoid Renting a Car in TopRent – Our Deposit Was Never ReturnedWe recently went on vacation to Lithuania and rented a car for a few days.We paid a deposit, and upon returning the car in perfect condition, we were assured that the deposit would be refunded within a week. However, despite numerous follow-ups over the past few months, we have yet to receive the refund. Unfortunately, this has left us feeling disappointed with the experience.Based on our situation, we would advise not to rent from this scam company Show less

Puikus aptarnavimas nuo pradžios iki pabaigos. Automobilis buvo švarus, techniškai tvarkingas ir paruoštas laiku. Personalas malonus, profesionalus ir greitai atsakė į visus klausimus. Nuomos procesas paprastas ir be jokių nereikalingų problemų. Tikrai rekomenduoju „TOPRENT Car Rental Kaunas Airport“ visiems, kas ieško patikimos automobilio nuomos Kaune. Dar kartą ačiū už gerą patirtį!Dovydas aptarnavo Show less